Systemic psychology
Reads distress within the relationships it appears in (family, couple, work group) rather than as a property of the isolated individual.
Our scientific approach
What we do, what we do not do, and on what basis. Being explicit about the limits of a health service is part of the service.
Who we serve
Anyone who wants support, a second perspective, or help managing a difficult period. You do not need a diagnosis to book a consultation, and you do not need to be in crisis.
What we treat, and what we do not
A short-consultation online service is not appropriate for everything. Drawing that line is a clinical responsibility, not a commercial limitation.
We work on
- Work-related stress
- Developmental crises
- Parenting
- Relationship crises
- Sexuality
- Self-esteem and autonomy
- Positive relationships
- Personal growth
Clinical areas we handle through dedicated pathways
- Depression
- Anxiety disorders
- Complicated grief
- Post-traumatic stress
- Personality disorders
For these areas a short consultation is an entry point, not a treatment. Where a structured pathway or different care is needed, we say so and refer on.
What the intervention aims at
Improving the person’s overall wellbeing and reducing any stress-related symptoms.
Research shows that bounded interventions, in the range of three to five sessions, are effective for anxiety, insomnia and low motivation. The format is built on that evidence.
Theoretical framework
We are not monotheistic about a single model. Practitioners work within three frameworks, chosen according to what the person brings:
Positive psychology
Works on existing resources and the factors that sustain wellbeing, not only on reducing symptoms.
Cognitive behavioural psychology
Targets the thoughts and behaviours that maintain the problem, with defined and measurable goals.
How we measure
We use the PGWBI, the Psychological General Well-Being Index: an instrument developed by international researchers, translated and validated in Italian, already widely used in the scientific community.
The score is compared against the Italian reference population and repeated after three sessions. It makes visible a change that would otherwise stay impressionistic: to the person first, and to us second.
A service that does not measure its own outcomes is asking to be taken at its word. In healthcare that is not a reasonable request.
How we select professionals
Registration with the regional Albo of Psychologists, mandatory and verified. At least three years of documented clinical interview experience. An interview with our scientific direction before joining.
In Italy, counsellor and coach are not regulated professions: anyone can use those titles, with no required training and no supervisory body. We do not work with non-licensed practitioners. This is not professional snobbery: it is the difference between a health service and a conversation.
Privacy
Information is encrypted both at rest and in transit on the platform. Informed consent is signed at the start.
Where the service is activated by a company, that company receives aggregated, anonymous data only. There is no procedure, not even at management request, for identifying who used the service.